Valvoline Instant Oil Change

Justin Archer a month ago

First time going here and wow, it really was fast, easy, and cheap. For those who have never been here, what you do is pull up to 1 of the 3 bays (no need to exit the vehicle), if one is open they'll wave you in, someone will ask what you'd like done and they do it right there while you're in the car. They have a thing where oil changes should be under 15 minutes and that's about what mine took. Before going, look online because they always have a half off coupon for oil changes. Then you pay right there at the bay. Full service, conventional oil change came to 31 bucks, I was in and out in about 25 minutes because they were kinda busy. Just a side note, the mechanic Ky was awesome. While my car was being worked on he was going over everything with me and you could tell he was an incredibly knowledgeable and just a nice guy. He showed me my air and cabin filter, and also my dipstick when they were done which I thought was funny. Idefinitely recommend, will return for sure

Lala 2 months ago

I can’t say enough great things about the team at the Reading Valvoline! Shane consistently delivers outstanding service and truly sets the standard for what exceptional customer care should be. As a retail manager myself, I recognize great customer service when I see it, and his is absolutely A1. I keep coming back to this location because of the level of care, integrity, and excellence Shane and his team provide every single visit. They don’t just perform an oil change they genuinely care about their customers’ safety and the health of their vehicles. One experience that really stood out was when Shane noticed a leak in my coolant reservoir and brought it to my attention. Because of his honesty and attention to detail, I took my car to a repair shop right away. It turned out my radiator was busted. There’s no telling how much more damage could have been done if he hadn’t caught it. That kind of integrity and genuine concern for customers is hard to find these days, and I’m incredibly grateful. His leadership is reflected in his team. Today, Kyle and Mason took care of my oil change, and they were just as kind, attentive, and professional. They worked together seamlessly, showi

T K 2 months ago

Alfonso, Lucas, Shane, and manager on duty were all extremely helpful and informative! I didn't feel left out of anything and they answered all of my questions! Very satisfied with the service done today! Will absolutely come back and hopefully I get this fabulous same crew!

Dawn P 2 months ago

The staff was fantastic, Giovanni the manager who happened to be the one who did my car explained everything as they were going through. Giovanni was training a new employee and it really was a pleasure watching him in action as he took his time and was very patient and explained everything in detail to the employee. I would highly recommend this facility. I hope they’re treated well and get nice raises because they certainly deserve it.

Elisa Rodriguez 3 months ago

Getting an oil change at Valvoline is always so pleasant. No rushing, no feeling of being pressured, just concrete service and complete respect. I always leave happy and safe knowing my vehicle got great service.